If you want people to see you as trustworthy, try apologising for situations outside of your control such as the rain or a transport delay. That’s the implication of a new study by researchers at Harvard Business School and Wharton School, University of Pennsylvania.

Read: Want people to trust you? Try apologising for the rain | BPS Research Digest.

You may also like: Why It Might Be Helpful to Apologize for Something That’s Not Your Fault | HBR