Since racism is the topic of the day (according to Trump)…reminder core values of librarians include access, democracy, diversity, intellectual freedom, privacy and the public good…Its important to review the results and conclusions of studies like these in order to better understand our own inherent biases and prejudices. 

Findings from a new study indicate that “black-sounding” names are less likely to get a reply from public service providers. READ: Is Your Librarian Racist? | CityLab