The Ultimate Digital Customer Service Guide
Some of the tips in these articles can be applied to library and information services professions, such as number eight “14 Community-Driven Tips for Better Customer Relationships.”
Tag Archives: mobile
Tame the Web: Trends & Tech Presentation at PLA for SJSU SLIS « Tame The Web
Trends & Tech Presentation at PLA for SJSU SLIS
via Trends & Tech Presentation at PLA for SJSU SLIS « Tame The Web.
Sound bytes: Don’t let technology “freak you out” and “become more comfortable with chaos.” Technology = connecting to users. Extend the mission of the library.
Discusses emerging technology trends such as mobile, augmented reality, geo-social (location-based), creation and fabrication spaces (making stories and printing things) and learning 2.0.
Really good, timely presentation applicable to public libraries from one of my favourite blogging librarians.
infophile 